Lending Solutions

Loan Management System

Loan servicing for banks and NBFCs — repayment schedules, restructuring, collections handoff and lifecycle events across auto, mortgage, personal and gold loans.

Repayment TrackingAccount HealthPortfolio InsightsLifecycle Alerts
Loan Management System · Servicing Desk
Active Loans84.2K
On-time91%
At Risk3.4%
Portfolio Snapshot
Retail₹420Cr
MSME₹186Cr
Corporate₹95Cr
HealthStable
Repayment Tracking
Product Walkthrough

See Loan Management System in Action

Product overview of how institutions use the Loan Management System across real financial operations.

Product Overview

Loan servicing built for scale and precision

The Loan Management System manages the full post-disbursement lifecycle — repayment schedules, interest and TDS handling, restructuring, prepayments and account closure.

It supports auto, consumer durable, mortgage, revolving and personal loans with configurable repayment schedules, value-dated transactions and multi-organization setup in one system.

Institutions use the platform to cut manual servicing effort, keep NPA provisioning accurate and give operations one control layer for the whole book.

Full
Lifecycle coverage
Multi
Product portfolios
Real-time
Account visibility
Audit
Ready operations
Mobile Capability

Mobile Servicing for Authorized Teams

The mobile servicing capability provides authorized access to relevant Loan Management System workflows, helping institution teams maintain visibility and action across the post-disbursement lifecycle.

Access: Available to authorized users with credentials provided by their organization.

Account Visibility

Access relevant account information and servicing status for assigned work.

Repayment Tracking

Review repayment progress and account health within authorized workflows.

Operational Follow-Through

Stay aligned with servicing tasks and lifecycle events while away from a desk.

Platform Capabilities

What the Loan Management System Delivers

Capabilities that strengthen loan servicing and portfolio operations at institutional scale.

Loan Servicing

Repayment schedules, interest methods, charges and product-specific servicing rules by loan type.

Account Management

Centralized accounts, statuses, limits and relationship linkages, with direct loan account creation.

Repayment Tracking

Instrument processing, excess amount handling and automated payment application across accounts.

Customer Lifecycle Events

Rescheduling, moratorium, top-ups, recall and disbursement cancellation with full history.

Operational Workflows

Bulk processing, simulation tools and request-processing queues for servicing teams.

Portfolio Visibility

NPA provisioning, overdue tracking and portfolio-level reporting for operations leaders.

Product Modules

Modular product architecture

Modular loan management components designed for high-volume financial operations.

Loan Setup & Disbursement

Clean handoff from Credentra One with disbursement cancellation controls when needed.

Repayment Engine

Flexible EMI logic, value-dated transactions, prepayments and payment application rules.

Restructuring Desk

Rescheduling, settlement, builder subvention and securitization with complete audit history.

Fee & Charge Management

Configurable charges, waivers, credit and debit notes aligned to accounting policy.

Operations Workbench

Role-based queues integrated with the CMS module for customer service requests.

Reporting Suite

GL-integrated operational, regulatory and management reporting across the portfolio.

How It Works

Servicing flow across the loan lifecycle

A practical operating model for accurate, scalable loan management.

01

Setup

Create loan accounts from approved Credentra One applications.

02

Service

Manage repayments, TDS, charges and instrument processing.

03

Adjust

Handle rescheduling, moratoriums and settlement events.

04

Monitor

Track NPA provisioning and portfolio health continuously.

05

Close

Complete recall, cancellation or closure with full history.

Business Benefits

Outcomes for financial institutions

Operational Efficiency

Standardize servicing across auto, mortgage, personal and gold loan books.

Lifecycle Accuracy

Keep balances, schedules and NPA status precise throughout the loan tenure.

Better Customer Service

Resolve requests faster with one unified account and servicing view.

Portfolio Transparency

Give leadership clear visibility into exposure, overdue accounts and repayment health.

Industries Served

Built for institutional scale

Banks

Multi-product loan servicing for central and branch operations.

NBFCs

High-volume consumer finance servicing with specialized product rules.

Housing Finance

Long-tenor mortgage servicing and customer lifecycle management.

Lending Institutions

Enterprise-grade loan management software for complex portfolio operations.

FAQ

Loan Management System FAQs

Common questions about the Loan Management System for enterprise evaluation teams.

The Loan Management System is enterprise loan management software for servicing, repayment tracking, restructuring and full loan lifecycle operations.
It centralizes account management, schedules, fees, operational workflows and portfolio visibility so teams can service high-volume books accurately.
Yes. It supports rescheduling, moratorium, settlement, top-ups, tenure changes and closure with audit history.
Yes. The Loan Management System is designed to work with Retail Loan Origination for disbursement handoff and Debt Recovery for recovery operations.
Yes. Configurable product rules support retail, MSME, corporate and specialized lending portfolios.
Request a personalized demonstration through the Request Demo form to review servicing workflows and integration options.

See Loan Management System in Action

Request a personalized demonstration with our product specialists.